Last upDated: 12/02/2025
Website: speculamite.com

Thank you for shopping with Speculamite. We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

1. Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • Sneakers must be returned in the original shoebox
  • The shoebox must be placed inside protective packaging (do not use the shoebox as the shipping box)
  • All tags, labels, and accessories must be included
  • Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance items
  • Gift cards
  • Items marked “Non-Returnable” at checkout
  • Products that show signs of wear or damage caused by the customer

3. Exchanges

We offer exchanges for:

  • Different sizes
  • Defective or damaged products

If you need a different size or received a damaged item, please contact us within 7 days of delivery at:

📧 support@speculamite.com

Exchanges are subject to product availability.

4. Refunds

Once we receive and inspect your return:

  • You will receive a confirmation email
  • Approved refunds will be issued to your original payment method
  • Refunds may take 5–10 business days to appear, depending on your bank or payment provider

Original shipping fees are non-refundable unless the return is due to our error (wrong item shipped or defective product).

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service
  • Speculamite is not responsible for lost or damaged return packages

6. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Contact us within 7 days of delivery
  • Provide photos of the issue
  • We will cover return shipping costs and offer a replacement or full refund

7. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your credit card company (processing times may vary)
  3. Contact your bank

If you’ve done all of this and still have not received your refund, please contact us at support@speculamite.com.

8. Order Cancellations

Orders may only be canceled within 12 hours of placing the order. After this period, orders may already be processed or shipped.

To request a cancellation, email support@speculamite.com immediately.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Speculamite Customer Support
📧 support@speculamite.com
🌐 https://speculamite.com